International Course Category

Customer Service Training

Every interaction shapes how customers see your organisation. These courses build service excellence, effective communication, complaint handling and a customer-centric culture at the front desk and across the business.

They suit both public institutions that serve citizens and private businesses that serve clients.

3Courses
2–3Days per course
4Venues
Certificate
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Customer Service Training – GWPL international training course in Nigeria and Africa
3courses
available

Expert facilitators

Seasoned practitioners with industry and public-sector experience.

Certificate of completion

Every participant receives a GWPL certificate.

Course materials

Practical toolkits, templates and case studies to take home.

Local or international

Delivered in Nigeria, across Africa, online or in-house.

Course Schedule & Fees

3 of 3 courses · Fees are per participant

Venues: NigeriaKenyaRwandaSouth Africa

Code Course Duration Fee Action
GWPL/CST1 Achieving Excellent Customer Service Skills 3 days USD 3,500 Enquire
GWPL/CST2 Customer Service Essentials 3 days USD 3,500 Enquire
GWPL/CST3 Handling a Challenging Customer 2 days USD 1,500 Enquire

Train your whole team

Any course can be delivered in-house, customised to your organisation, in Nigeria or abroad.

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